This is perhaps the least satisfactory rental management company in the United Kingdom. The company primarily employs staff of Chinese origin and manages properties owned by Chinese landlords. We rented a property through them for three years and encountered significant difficulties in communication. Upon vacating the property, a deduction of £410 was made for minor scratches on the dining table and a sticky hanger left behind the door. When we contested these charges, we were informed by YoursLink that the landlord did not agree and that payment was still required. Throughout the tenancy, we maintained the property with care and responsibility, but we were ultimately disappointed by the unprofessional manner in which both YoursLink and the landlord handled our concerns.
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