youshiko.co.uk

4.6
4.6 Based on 200 reviews

...

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Donald Walker
Not fit for purpose - do not buy

I purchased a Youshiko YC9510 weather station in Feb 2024 via Amazon. The product worked well for a slightly over a year and then it ceased working. For clarity the product has an indoor display and works with an outdoor set of sensors for rain, temperature, wind mounted in an assembly. The problem I had was that communication ceased between the outdoor sensors and the indoor display. I was encouraged by the company to change the batteries in both units which I did. This had no effect. Contacted Youshiko and they could not suggest anything further. Youshiko refused to exchange the product because I had had it for 13 months - one month outside their one year warranty. They were not interested when I referenced the 2015 Consumer Rights Act which states that a product must be “fit for purpose” and must last “a reasonable length of time”. I contend that just over a year is not a reasonable length of time. I paid £149.99 for the product and I note that it is now being offered for £124.99. I did contact Amazon but they were unable to help because it was an Amazon Marketplace order. For me this product was a waste of money.

1
Date of experience: Mar 06, 2025

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