Review Time
Purchased a Youshiko Weather Station in January 2025. Outdoor sensor became faulty February 2026. Contacted Youshiko, who replied very promptly and agreed that it was faulty, but as it was out of warranty I would have to buy a new sensor or get it repaired. After paying £100 I expect this product to last more than a year. Unhappy that there was no offer of help as it was only a couple of weeks out of warranty!
A few weeks ago I bought an interior/exterior thermometer but although the exterior sensor linked to the monitor when in the house, it would not work when placed outside. Despite prompt email help from Youshiko, it would not work. They then replaced the exterior sensor very promptly and it has functioned well since then, Full marks.
Bought two Youshiko clocks and both are defective. The analogue radio controlled clock has three hands and none of them line up with the dial. It the 12 o'clock mark, all three hands point in slightly different directions. The radio controlled alarm clock is digital but the screen is extremely faded and weak unless you view it from significantly above or below. This means when on your bedside table and you look at it from your bed, it's difficult to make out the time. Very poor quality. No quality control. Avoid
Had a fault with a new Youshiko weather station that was puzzling me.Youshiko Customer Service were quick in responding to my email today which gave me a very concise breakdown of instructions to rectify the issue. Problem solved. Great response from Customer Service.
I had a problem with the exterior sensor for my clock weather station. I contacted Youshiko via their website and they were extremely helpful in trying to find a solution remotely. When all avenues were exhausted I was asked to return the sensor for examination. Today I got a brand new sensor which is working perfectly well. Great customer service, Thank you.
My Youshiko YC9385 Professional Weather System worked well for a couple of years and then the outdoor temperature sensor failed. Youshiko do not supply replacement parts for this device and so the whole system will have to be replaced. I discovered several other people have had the same problem. I will not buy a replacement from the same supplier.
Had a senior moment trying to understand the method for connecting our weather station to our wifi.Emailed customer services and had a prompt response and then a phone call to talk us through the procedure, with very clear instuctions. Excellent service, clearly and concisely given.
Bought a weather station just before Christmas and great service from customer services when the outside sensor would not sync to the base station.Gave advice firstly by email on how to re-boot sensor and base but then when that didn't work dispatched a replacement sensor the next day, first class. Sadly Christmas post delayed arrival of sensor but once I received it and followed set up procedure it worked straight away. Very pleased with weather station.
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