I emailed Youshiko to ask which is the email address for their customer service (they have 4 different email addresses & it's unclear which is for product information). They did not reply so I asked again. They replied quote "leave us alone". I replied saying they must have sent that to the wrong company, & again asked what's the email address for their customer service to provide some very quick product information so orders can be placed. Unfortunately they have never answered so no orders can be placed.Update1: within 2 hours of leaving this review trust pilot sent the following "Youshiko Ltd would love to understand your experience better, so they’ve asked for more details about your review—like an order number or email. If we don’t hear from you within 3 days, your review may be taken offline."How many people have Youshiko done this to that they need to ask who you are? Furthermore the review is left under the same details so they saw who.Update2, having provided the details requested above mentioned in update1, the following was recieved, & all evidences provided. Youshiko really are making themselves very clear, as other reviewers have also experienced. Thanks for reviewing youshiko.co.uk on Trustpilot.youshiko.co.uk has flagged your review because they don’t think it’s based on a genuine experience. To keep your review online, we need to ask for your help.Here’s how to keep your review online:Please reply to this email within 3 days with documentation of your experience with youshiko.co.ukIt could be a receipt or an order confirmation. Check this article to see what we’re looking for and how to take a screenshot.Please make sure the company’s name is visibleAny other info may be helpful (e.g. date, name, reference number). We’ll only share your reference number with the business, unless you tell us not to. Learn more about our Privacy Policy.Once we see valid documentation, we’ll mark your review as “verified”Unfortunately, if we don’t receive your documentation within 3 days, we’ll have to move your review offline until you get back to us.Thanks for helping us keep genuine reviews online.If you have any questions, please let us know by replying to this email.Trustpilot Content Integrity TeamUpdate 3- trust pilot have read and reviewed all the evidences provided and accepted them as evidence, so the review has been verified.
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