youshiko.co.uk

4.6
4.6 Based on 200 reviews

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Casey Coleman
If I could give no stars I would !!

If I could give no stars I would. I've had two outdoor YC1136 sensors fail, for the same reason, within 2yrs. The first was within warranty, so replaced. The replacement now also failed, for the same reason. Youshiko customer support has been arrogant and no help, accusing me of not installing it properly, and not maintaining it, despite my sending photos of the installation, and advising that the temperature/humidity sensor connections are corroded to the PCB board (they are NOT sealed against the weather, so poor design/manufacture). Searching online it's clear that I am not alone in having this issue, and Youshiko response to others has been the same (blaming owners of not maintaining their sensors). AVOID buying from Youshiko. I am taking legal action against Youshiko under UK Consumer Rights 2015 law.No doubt you will see Youshiko's response to this review, and get a sense of how they value their customers.Update - well folks isn’t it interesting that my review is the ONLY review here that they haven’t responded to, after my last comment. My review has been substantiated and verified by Trustpilot, Youshiko appears to have gone quiet? For interest folks, Consumer Rights law DOES apply here, I am pursuing this further. Moreover folks I have repaired my own weather sensor, as the Youshiko temp/humidity sensor PCB board was corroded due poor quality of manufacture. I have found a replacement sensor that connects, for the price of £15. Don’t waste time asking Youshiko.

1
Date of experience: Dec 22, 2023

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