I purchased a Youshiko weather station from Amazon and on arrival, both hubby and I were unable to pull the stand out at the back. We were afraid to force it in case it broke. I messaged the company on Saturday at 9.02am not expecting to hear anything until Monday. To my surprise a very helpful man (sorry didn’t get his name) phoned back at 9.13am and after explaining my problem to him, told me that as it is a new product, the stand would be a little stiff and just to push it hard which I did and voila - perfect. Extremely pleased with the weather station and the Customer Service. I can’t recommend this company highly enough. Well done Youshiko and many thanks.
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