Bought my YC9387 weather station about 3 years ago and it has worked very well until this week. I changed the battery on the 5 in 1 weather sensor and the temperature/humidity reading is not recording. the small sensor, which is accessible, has obviously failed. They will not send a new part, you have to buy a whole new unit £80 . Not happy, I thought new legislation was being bought in to save waste and get things fixed?I have been in touch with your service dept as I wanted just to repair the bad sensor. and here is their reply. It is obvious from my emails with you that you do not want to repair it, so plkease dont make me out as a liar. I have been in constant contact by email, and have left my mobile number so somebody can call, but all i have had is an email telling me to order a whole new unit!! On 8 Oct 2023, at 14:42, Youshiko Customer services wrote:you can buy outdoor sensor on its own from the following link, only if you wish :5 in 1 sensor for YC9387 ( W & T ) and YC9465 – Youshiko
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