I received my Rem Headphones a year ago and I have so many problems with them. The Bluetooth connection is very bad and most of the time it doesn't work. When I play the music I only hear crackling and as if someone stops and play the music again and again. Often the app can't find my headphones although I connected them right with the phone and I can listen to my music. So I can't change the lights exactly how I want it. Then I have no bass at all. They look really cute but that's it. The customer service is as bad as their headphones. I wrote them twice an email, then via Facebook and told them my problem. After months one email came from the customer support and asked what my issue was. I answered them immediately (in January the 5.th) and since today, NO DAMN ANSWER. I'm very angry and want my 240$ back, because for this poor quality it is definitely not worth it at all.
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