Absolute nightmare. This company is a complete and utter scam. I felt safe ordering from them because I have followed them for years and have seen them collab with big companies like Mattel and Sanrio. BIG mistake. HUGE.On April 14 via their Instagram site I ordered a pair of the Mecha Denim pants, which I had to save up for. I was so excited. They never shipped. It's June now.At first I thought it could be Instagram's fault. I reached out to YRU via email on May 1 to ask when I could expect the pants to ship. They said they would ship by the end of the week. They didn't. I waited a week and sent a request for fulfillment on Instagram. Nothing. I emailed them again. Nothing again. I ended up emailing them a total of 3 times, no response to any of them. One was in response to their previous email saying they would ship in May. I messaged them on Instagram, same thing.I called them on June 3. Their voice-mail is an AI voice that says to stay on the line for assistance. I tried 3 times and every time it said no one was available to take my call (I made sure it was within their business hours) and to leave my name, number, and email. I did and requested a call back within the week. No call. So I called back today twice and the same thing happened.Immediately afterwards, I saw an ad for their new collab with Sanrio. Hoping to avoid someone else having the same experience, I left a comment saying all of the above. YRU immediately deleted my comment and BLOCKED ME. No wonder you never see negative reviews of them on social media.While investigating I also discovered several of their 'new styles' are just fast fashion ripoffs of brands like GCDS. My guess is that they're just a glorified dropshipper. Absolute garbage company run by garbage people. Don't waste your time or money on them.Edit: Hmm according to Trustpilot this company used to have a different url too. Sus at best.
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