A disappointing experience... The service has been entirely unhelpful regarding insurance claims. My relative's vehicle has been with them for five months, and when we call for updates, we only receive vague responses. They haven't followed through on any of their advertised promises. We had to arrange the courtesy car ourselves and constantly follow up, as they rarely answer calls or provide updates. We're financially impacted due to their inaction. After five months, they informed us there was 'no response from the third party' and that the next step would be court; however, five weeks later, they still haven't initiated any court proceedings. I strongly advise against using this service as they are ineffective and consistently shift the blame.
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Here at YS Claims we provide a straightforward end-to-end accident management service. We remove the stress from the clients hands into our own. We work hard behind the scenes to ensure clients are taken care of and no further inconvenience is caused! We deal with Recovery, Secure Storage, Replacement Vehicle & Insurance Approved Vehicle Repairs
