This company is scamming you with their so called try before you buy. I tried returning stuff I got for my wife that she didn't want and they offer a coupon first and I said no so they decide to say I am out of trial period (it was not i have picture proof of their policy and my order dates) and it needs to be escalated. I asked why when I was clearly in trial period. They stopped messaging me charged my account and I sent another email and they ignored me. I escalated it through shop and they sent return label and are exporting me to return product first before they will give me my money back. They stole from me once how can I trust them?
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Online sale of cosmetic products: body care, skin care, makeup, perfumes & fragrances… Let the nature reveal your beauty with Yves Rocher USA!