I eagerly awaited the sample sale event, and was delighted when I managed to “ bag” a box especially as it contained a set of vintage style scales. However on receipt, the scales although attractive ,are faulty and cannot be set. I did contact customer services and to be fair they offered a partial refund. When I first emailed regarding the problem the scales were in stock in the sale for £30 however by the time they responded they were sold out. I anticipated a refund of £30 but was only refunded £15 of the original £75. The scales represented the main part of the box. The rest of the box consisted of a crumpled apron, 4 nice place mats, 4 random ,non matching coasters and two egg cups, which I felt were not really worth what I ended up paying.My advise is buy the items you really want ,don’t get drawn in by the thought you might get something really nice at a good price.I must add I have been an avid collector of Yvonne Ellen and have multiple pieces in all rooms around my house so this was a real disappointment
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A true British success story, Yvonne Ellen homeware was founded in 2017, but has quickly established a reputation for quirkily designed, hand crafted pieces which appear 'up cycled'. A Londoner, she has a passion for beautiful vintage crockery. Many items feature her 'continuity' designs: an animal design made complete when main and side plates are arranged in a certain way, but which work individually too. All products are designed in Britain.
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