This is a scam, they will take your money reject your documents without giving you a reason or option to fix it.
See the chat with support below
Operator, 08.04.2026, 00:31 (UTC+2)
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Dear xxxxxxxx,
Absolutely direct - the service for ordering new phone numbers is currently unavailable.
Support team, Martin.
Me, 01.04.2026, 22:46 (UTC+2)
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can you please tell me what I can do to solve this issue?
It feels that I am been kicked out without having an option to fix the issue. If that's the case... please be direct and tell me...
Operator, 31.03.2026, 03:28 (UTC+2)
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Dear xxxxxxxx,
Because previously provided information and documents were not accepted for activating the ordered phone number.
Support team, Martin.
Me, 30.03.2026, 19:23 (UTC+2)
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Can you please tell me why?
Me, 26.03.2026, 09:51 (UTC+1)
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Can you please tell me why?
Operator, 24.03.2026, 01:33 (UTC+1)
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Dear xxxxxxxx,
Unfortunately, this option is not available
Support team, Martin.
Me, 18.03.2026, 10:56 (UTC+1)
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Is there anything from my side that I can do to solve the issue?
Can you tell when will this be available?
Regards,
xxxxxxxx
Operator, 18.03.2026, 02:52 (UTC+1)
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Dear xxxxxxxx,
Unfortunately, the service for ordering new phone numbers is currently unavailable.
Support team, Martin.
Me, 17.03.2026, 08:26 (UTC+1)
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this is the issue...
Attachment
Me, 17.03.2026, 08:25 (UTC+1)
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hello?
Me, 16.03.2026, 21:35 (UTC+1)
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I am looking for an update here.
Me, 16.03.2026, 08:28 (UTC+1)
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Hi good morning,
Why I cannot order virtual numbers? are there any limitations in my account?
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