Review Time
They will let you sign up, pay and use the service for a few days. Afterwards they will start a unsolvable identification process.
I uploaded a marked copy (privacy) of my passport and a full showing (watermarked) copy of my drivers license. This is not enough, they want a full clean copy of your passport.
I am not sending such copy to a random company in Bulgaria, they are not allowed to ask that. I've filed a GDPR complaint.
We’re a small consulting firm with team members working remotely, and Zadarma has been very dependable so far. Call quality is consistently good, even when someone is on home Wi-Fi. We mainly use call forwarding and voicemail-to-email, which saves a lot of time during busy days. The interface isn’t flashy, but everything works as expected, and pricing is clear. For the value, it’s been a solid choice.
Even though we are just a small team of five, features like call transfer, ring groups, and custom IVR give us the impression of a larger organization. Clients frequently comment on the professionalism and organization of our phone system, often believing we have a dedicated receptionist. This perception allows us to effectively compete with larger companies while maintaining a streamlined team.
Making the switch from a traditional provider has been a fantastic decision. The flexibility to add numbers and change routing in seconds is incredible. Plus, the savings are substantial. I highly recommend this service to anyone managing a small business. It's dependable, efficient, and truly simplifies daily operations.
Initially appeared complex, but everything is clearly laid out. Even my non-tech colleagues understood it quickly. The help articles are easy to follow and genuinely useful. Within a day, we were all operational. It's refreshing when a product maintains simplicity.
At first, I thought it might be complicated, but everything is clearly explained. Even my non-tech colleagues picked it up quickly. The help articles are straightforward and truly helpful. Within a day, we were all up and running. It's great when a product doesn't overcomplicate things.
When I'm out of the office, calls go straight to my mobile without anyone noticing. It keeps things professional and prevents missed opportunities. I also appreciate the ability to schedule time slots. It's flexible and functions just as I need. Simple yet incredibly useful.
Our representatives operate across four cities, and we use the service to keep everyone connected. The internal call system ensures seamless coordination. Managers can listen to recorded calls for training purposes. Everyone feels integrated into one system, even from a distance. It has significantly simplified management.
I travel frequently, and the call quality remains consistent no matter where I am. It reconnects quickly if Wi-Fi drops, whether in Europe or Asia. I've never experienced such reliability from any VoIP service before. It has become my primary communication tool during trips.
Before utilizing the service, our agents had to manually input call details into our CRM. Now, it’s automatic and free of errors. It may seem minor, but it saves us hours each week. You truly appreciate its value once you stop doing things manually. Worth every penny.
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Zadarma – Cloud communications platform Zadarma offers the best VoIP phone system – Cloud PBX, virtual numbers in 100+ countries, free CRM system and integration with top CRM systems, useful widgets, speech analytics, eSIM, low-cost rates on international calls and more.
