zalando.co.uk

1.9
1.9 Based on 120 reviews

Welcome to Zalando UK. We’re the ones with the orange triangle. From the beginning we've been all about High Street to High End brands - bringing them together, all in one place. We have Europe’s largest selection of clothing, accessories and shoes online...

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Jessica Morgan
Terrible Experience

I had a dreadful experience with this company. I ordered six days ago with a promised delivery for today, but it hasn't even shipped, and no one can provide information on why or when it will arrive. Customer support is unhelpful, and they can't process a refund since my order is still in the system. I'm now £80 down, and my son won’t have his Christmas present. Absolutely unacceptable.

1
Date of experience: Dec 23, 2025

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Business Details

  • Welcome to Zalando UK. We’re the ones with the orange triangle. From the beginning we've been all about High Street to High End brands - bringing them together, all in one place. We have Europe’s largest selection of clothing, accessories and shoes online, mixing popular British High Street brands with high end designers and fresh, independent labels.

  • email https://www.zalando.co.uk/faq
  • language https://www.zalando.co.uk

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