Made an order that was marked as delivered but I couldn't pick it up due to problems with the delivery service, I tried contacting the courier who said the couldn't help me, and then I tried to contact Zalando customer service. Incredibly rude customer service, I contacted them through e-mail and talked with two different women who completely ignored any questions I had, didn't care about the problems I had with the delivery process and gave flippant replies. I will definitely request a return of my money and delete my account.
Claim your business profile now and gain access to all features and respond to customer reviews.
