The customer service was terrible. The boots I received had a significant scratch, and I struggled to find a contact number or email for support. Their only option was a form on the website for complaints. After some time, they offered to refund me a small amount for a product I paid a lot for. They wouldn’t exchange the item, and I would have to wait 14 days for a refund and then reorder. The compensation offered was not even close to covering the repair costs for an issue that was their fault.
Claim your business profile now and gain access to all features and respond to customer reviews.
