The Zanussi team has been plodding and unprofessional. They have neglected my issue for over a month and shown no urgency in fixing my hob despite my repeated notifications. As a result, I've had to rely on takeout because the hob isn't working. An electrician from their team informed me that some parts were unavailable. Yet, the Zanussi team has refused to replace the induction hob, even though it was purchased in October 2023 and is still under the two-year warranty.
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