zapaka.co.uk

1.4
1.4 Based on 161 reviews

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Sawako Furuno
The shop is very flakey and a nightmare…

The shop is very flakey and a nightmare to deal with, especially if you a dress on certain date. I ordered 2 dresses to try for my birthday. Immediately they notified one of them is out of stock and instead of simply refunding they were trying to hold on to my money and kept offering for me to buy an alternative one. Already, wasting a lot of time going back and forth. Then the dress (one which was in stock) arrived but really big even for size S and plasticy. I tried to return. And they said I have to send it back to the USA at my ow expense plus they threaten that there may be also tax I may get charged at the border which I have to pay. Then suggest and alternative, keep it but refund almost half of what I paid. The whole process took so long yet I am left with a low quality dress and lost time and money along the process. It is a Chinese business pretending to have a presence in the UK. Don’t do it.

1
Date of experience: Feb 10, 2026

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