This company is a scam. I ordered a dress and almost immediately realized it was the wrong one. I sent an email to customer support requesting a refund. I was told because I made my request within 24hrs that I was eligible for a full refund “if I choose to proceed with the cancellation” (which was odd considering I just requested it). They then proceeded to ask me many questions on why I was requesting a cancellation (even though I just told them why). I responded promptly letting them know I did not want to change the color, or size, I simply wanted to cancel the order. They stopped responding and did not send me a refund OR the item!!! I am now disputing it with PayPal.
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