If I had the choice I wouldn't even give 1 star. This company are thieves. I had to return a dress in October as it was really big at the top and normal size everywhere else. When I requested a return I was offered a deal..Keep the dress and they'd refund a portion of the money. The dress was of no use to me so I asked for a full refund. I returned the dress( return postage was £14) and despite sending 8 emails I have not even had a response, never mind an refund. I paid £65 for the dress plus £14 for return postage..£79 altogether. Diabolical Customer Service.DO NOT ORDER FROM ZAPAKA!!!
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