zapaka.co.uk

1.4
1.4 Based on 161 reviews

...

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Manuel
Would NOT recommend! Not a trustworthy business! Misleading!

Not a reputable business. I bought an item costing over £100 for my daughter. It was for a particular event and this timescale would be enough time to receive the item. We paid extra for express 3 to 8 days delivery. Alas, the dress hasn't arrived and the event has been and gone. I emailed and got told the order couldn't be cancelled because it was on route. Also, surprisingly given the 3 to 8 working days timescale given when you purchase an item with express delivery. 3 - 8 working days delivery is actually interpreted as 15 to 24 days. This is from the email reply I got: "Total delivery time = Processing time + Shipping time - Processing time: (7-12 days) Shipping time: (8 -12 business days)." I have read many of the genuine reviews and the general impression is that if you return the item to China there is no guarantee you will get any refund. Very depressing, I wish I had googled the company before we ordered but it looks on the surface a reputable website

1
Date of experience: Aug 03, 2023

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