I went off the measurements on the website, but the dress I bought is way too small. I had to contact them numerous times before getting a response. When they finally responded, they offered me 2 options: 1 - keep the dress and get a 60% refund or return the dress for a full refund minus postage fees. It would have cost more than the 60% refund in postage so I opted for the 60% refund. However, they then stated this would be 30% and claimed that it was me who made up the 60% refund. I sent them evidence of their correspondence stating 60% refund then they ignored all my emails thereafter. I went via my bank to dispute this and recieved the 60% refund. This company is an absolute con and provides disgusting customer service. I would not recommend them and will definitely not be purchasing from them ever again.
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