This seller is unreliable! The website claimed that the dress would ship within 48 hours, and I paid $40 for expedited shipping. Now, a week and a half later, my order status still shows it as preparing for shipment. I reached out via email, and they responded by saying my package had already been delivered and provided a tracking number for a delivery service. However, when I checked the tracking number, it indicated that it didn't exist. When I informed them about the incorrect tracking, they claimed they don't use that delivery service, despite it being stated in their message. I strongly advise against purchasing from this seller!
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True elegance is never one-size-fits-all. At ZAPAKA, we celebrate individuality, believing that the most beautiful dress is one that feels like it was made just for you.
Our commitment to this idea comes alive through our custom sizing and bespoke color services. This level of personalization is an art. It means your gown is thoughtfully crafted from the moment of your order, becoming a final, treasured piece in your wardrobe's story. It's a promise of a look that is uniquely yours.
We are dedicated to this craft and to your satisfaction. Your experience, shared here on Trustpilot, is a vital part of our commitment to excellence.See more
