Promised everything when taking over our previous contracts, but after six months, we still have not received our mobile phones. The customer service is appalling, with no one available to make decisions or provide support. We are now considering legal action due to their failure to fulfill the contract, and we are being charged hundreds of pounds extra each month for their service, along with the existing services they should have taken over. APPALLING - AVOID.
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We're Zappie, the UK's fastest-growing telecoms company.
Launched in 2022, we're here to shake up the industry. Your business needs reliable phone systems and fast broadband – we deliver both whilst ensuring customer satisfaction remains our #1 priority.
It's what sets us apart. Our unwavering dedication to customer satisfaction. Unlike the industry giants, we prioritise the individual needs of each customer, ensuring a personalised experience every step of the way.
With an average response time of just 4 minutes and a swift resolution time of 14, we're always here when you need us.
With us, you're not just a number – you're a valued member of our community.
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