The service has been deeply disappointing. After switching from a more expensive but reliable option, we’ve faced ongoing issues from the start. We were assured that their system would integrate with our CRM, but this has not happened. Repeated service outages have occurred, which is extremely damaging for our small business, especially when losing phone service for hours on a Saturday. Despite raising these concerns multiple times, they have been ignored. Currently, the service is not reliable enough for any business that relies on consistent communication.
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We're Zappie, the UK's fastest-growing telecoms company.
Launched in 2022, we're here to shake up the industry. Your business needs reliable phone systems and fast broadband – we deliver both whilst ensuring customer satisfaction remains our #1 priority.
It's what sets us apart. Our unwavering dedication to customer satisfaction. Unlike the industry giants, we prioritise the individual needs of each customer, ensuring a personalised experience every step of the way.
With an average response time of just 4 minutes and a swift resolution time of 14, we're always here when you need us.
With us, you're not just a number – you're a valued member of our community.
See why over 200 businesses switched to Zappie in the last year and experience telecommunications like never before 🚀See more
