Team Zappie in support.Once again the team really pulled it out of the bag. I have never had trouble getting through to them if I have any questions and Sam in the support team really knows his stuff. I have given him full permission to say 'I told you so' when he identified a problem with our cabling and methodology - he was right! We took his advice and now the connection everywhere in the building is 145 mbps. No more intermittent downtime - yay!! Oh and did I say? And just so patient! This company really does what they promise.
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We're Zappie, the UK's fastest-growing telecoms company.
Launched in 2022, we're here to shake up the industry. Your business needs reliable phone systems and fast broadband – we deliver both whilst ensuring customer satisfaction remains our #1 priority.
It's what sets us apart. Our unwavering dedication to customer satisfaction. Unlike the industry giants, we prioritise the individual needs of each customer, ensuring a personalised experience every step of the way.
With an average response time of just 4 minutes and a swift resolution time of 14, we're always here when you need us.
With us, you're not just a number – you're a valued member of our community.
See why over 200 businesses switched to Zappie in the last year and experience telecommunications like never before 🚀See more
