zappie.io

4.2
4.2 Based on 61 reviews

We're Zappie, the UK's fastest-growing telecoms company. Launched in 2022, we're here to shake up the industry. Your business needs reliable phone systems and fast broadband – we deliver both whilst ensuring customer satisfaction remains our #1 priority....

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zane heinrihsone
If you are contracted to Zappie and are experiencing difficulties with them and you now realize that

If you are contracted to Zappie and are experiencing difficulties with them and you now realize that what you signed up to isn't what you are receiving like the many individuals and business who are leaving negative reviews, please contact a solicitor and or submit a small claims court order to Zappie as they will capitulate as the con begins to unravel, there is a solicitor out there who excels in dealing with carpet baggers like Zappie et all called, 'Meridian Legal Services’ they will put pressure on Zappie and also your leasing company to rid yourselves of the mess created by Zappie, below is an example of what was received by ourselves as Zappie know the game is up, the con is also revealed here by the MD, they can release you from the contract, but oh remember that leasing company we never mentioned well thats a tricky one!

'In order to bring matters to a conclusion and avoid further time, cost, and management resource being expended by either party, Zappie is prepared to resolve this matter on a purely commercial basis, without any admission of liability or wrongdoing.

Our proposal is as follows:
Zappie Network Services Ltd will agree to release you from the Zappie services agreement with immediate effect
No early termination charges will be applied by Zappie
You will be free to port your telephone number(s) away to an alternative provider

For clarity, the Grenke finance agreement is a separate contract and is not held by Zappie. Any resolution in relation to that agreement must be dealt with directly with Grenke, or via a buyout by an alternative supplier.

This resolution would be conditional upon a mutually agreed Tomlin Order, to include (without limitation):
⁠The discontinuance and closure of the current money claim against Zappie Communications Ltd and Zappie Network Services Ltd
No further claims being brought by you against Zappie Communications Ltd or Zappie Network Services Ltd
⁠Mutual non-engagement provisions following settlement, as set out in the Tomlin Order
Confidentiality and non-disparagement provisions as legally permissible and agreed within the Order

This proposal is made solely to bring finality to the matter and should not be construed as an admission of fault, liability, or breach by Zappie'.

Zappie are fire fighting and the arrogance of them is laid bare in this email, no fault, no liability or contractual breaches, REALLY? They are at it!

1
Date of experience: Jan 15, 2026

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Business Details

  • We're Zappie, the UK's fastest-growing telecoms company.

    Launched in 2022, we're here to shake up the industry. Your business needs reliable phone systems and fast broadband – we deliver both whilst ensuring customer satisfaction remains our #1 priority.

    It's what sets us apart. Our unwavering dedication to customer satisfaction. Unlike the industry giants, we prioritise the individual needs of each customer, ensuring a personalised experience every step of the way.

    With an average response time of just 4 minutes and a swift resolution time of 14, we're always here when you need us.

    With us, you're not just a number – you're a valued member of our community.

    See why over 200 businesses switched to Zappie in the last year and experience telecommunications like never before 🚀See more

  • email hello@zappie.io
  • call 03331888333
  • language https://zappie.io

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