I had to return a pair of boots because they didn't fit. They received back my item on the 4th of December and still no refund. Upon contacting the customer service I was told that they haven't received the packet, but I have the proof of delivery that they did. Customer service was not helpful at all. Now I wait a couple of days then I will contact my bank. This is absolutely ridicolous. How they can deny that they received my packet when there is proof of that. Got an email from them saying that my bank refused the refund on 11/29. At the time my return was still in transit , but most of all why my bank should refuse a refund? So at this point I need to call my bank to ask for explanation. This is getting more and more ridicolous. I returned my item and lost my money. I will never do business with them again!!
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Zappos is a customer service company that just happens to sell _____________.
Born in San Francisco, raised in Las Vegas, Zappos was founded in 1999 as a shoe retailer. And we sure have come a long way. We still sell shoes — as well as clothing, handbags, accessories, and more!
Our purpose, first and foremost, is to live and deliver WOW. We offer tons of options for men, women, and children's clothing and footwear needs! Free shipping BOTH ways, 365-day return policy, and 24/7 customer service are always included!See more