I completed over $10.00 worth of surveys and reached a balance of $10.38. However, when I tried to cash out to my PayPal account, the app got stuck in a continuous technical loop that prevented verification and payment processing.
I reached out to the support team and received a request for detailed technical information. I promptly provided all the necessary data:
My full name and account details (email and verified PayPal address).
My device OS (Android 16 / One UI 8.0) and IP address (all this information was sent privately to the support team).
A complete screen recording of the PayPal verification failure.
Despite providing clear evidence of the system issue, the company has not responded or manually processed the payment. They have the video proof yet are refusing to release the earnings, which feels like a deliberate tactic to withhold funds.
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