This is the first time I’ve ever posted a negative review about any brand or service, and it’s only because I’m genuinely very disappointed with how this has been handled. I selected the correct model, but due to an issue from their side, I received the wrong product. Instead of taking responsibility, they were only good at blaming the customer. They offered no refund or exchange option and made no real effort to resolve the issue. Very poor service and no accountability.
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