I returned an article and unfortunately used the wrong credit card for my reimbursement. I went into Zara and it seemed to be a huge problem to solve. I filled out a form showed my receipt they made copies of my credit card .. this was in August ! I am still waiting to be reimbursed ! I suppose that Zara being such a popular clothing store they don’t really care about their customers. It’s all about mass! It’s a real pity ! With the 45 euros reimbursement I would have surely bought something else in store ! The customer is definitely not King !
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