Really disappointing experience at Zara.
Customer service is extremely poor — staff come across as unhelpful and quite miserable. When asking for assistance, it feels more like an inconvenience to them than part of their job.
I was told a size would be brought out within 10–15 minutes, but after waiting 25 minutes with no update, I left the store.
Basic communication and customer care is completely lacking. I won’t be visiting again.
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