I ordered multiple packages, but they were never delivered. The courier's delivery photos showed someone else at a different location, not my home. I checked with neighbors, and no one received them. Despite providing proof of the misdelivery, customer service refused to file a complaint or issue a refund. Each time I raised my concerns, the chats were abruptly closed. I attempted to escalate through email, but my requests were ignored. Now, I'm left without my items and out of pocket, forcing me to seek consumer protection assistance. If you want reliable delivery and accountability, think carefully before ordering.
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