zara.uk

1.2
1.2 Based on 21 reviews

...

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Ariel Barnes
Frustrating payment problem resolution

I would have chosen zero stars if possible. Resolving a payment issue has been a nightmare. I was charged twice for a purchase and couldn't get a refund. I had to reach out via messaging, and after five hours, still no response! They have taken my money unjustly and refuse to refund it. Now, I have to dispute the charge with my bank and consider reporting this shocking situation to the appropriate authorities.

1
Date of experience: Dec 01, 2025

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