zara.uk

1.2
1.2 Based on 21 reviews

...

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Deme77
Unacceptable service and pricing issues

I cannot give even one star. I placed an online order for a jacket and paid £59.99. When it arrived, the price tag showed €49.95. It's nearly impossible to reach a representative over the phone, and my attempts to use web chat for clarification have been met with no response, as the chat gets abruptly ended by the support team. This is a shocking way to operate a business. Shame on you!

1
Date of experience: Dec 18, 2025

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