The dress I ordered looked beautiful in the picture, resembling velvet or faux suede. However, what I received was low-quality polyester. It was nothing like the image, and I can't return it because the return address is in China. They offered me a 30% refund and a 30% discount on future purchases, but I refused the discount and opted for the refund instead. The website claims to be a British company, but it’s actually based in China. This should not be allowed.
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