I am writing this feedback to express my dissatisfaction with the suit I recently purchased from Zarrachi.
The suit size I received does not match the standard measurements for the size advertised. It runs significantly smaller than expected, making it unwearable. Additionally, the product description stated that the material is suitable for all seasons. However, the fabric is clearly not appropriate for year-round use, which makes the advertisement misleading.
Also, the material of the suit is really cheap, you could purchase the exact same suits from Temu and Aliexpress.
I am particularly disappointed that my request for a return has been refused, despite the sizing inaccuracy and misleading product description. As a customer, I expect transparency and fair return policies, especially when the product does not match what was advertised.
Due to this experience, I am extremely dissatisfied with both the product quality and customer service. Unless this matter is resolved promptly, I will not recommend this company to others and therefore sharing my experience publicly.
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