I ordered two shirts on December 18th, and my account still shows that the order is processing. I reached out on January 16th and received no response for four days. I sent another message yesterday, and the reply stated, "To ensure all orders are dispatched as quickly as possible, we have moved everyone into the warehouse to assist with packing and shipping. We have made the decision to prioritize shipping speed over answering support tickets. Every available team member is currently focused entirely on getting parcels out the door to you. As a result, we are closing all currently open support tickets to clear our backlog." I still have no idea when I will receive the shirts.
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