I’m giving Zaxbys a 3 because of the fact that they do have a great product, however I always order through DoorDash and I get the hottest sauce every time. The problem is consistency, sometimes it’s coated with sauce which I prefer to dip in ranch and sometimes they’re plain with a sauce packet that’s not the hottest sauce. I have to be honest, this really pisses me off with Zaxbys and the inconveniences is the most annoying and ridiculous thing a business can do. I blame management for the likelihood that different employees are getting different training and that is management’s fault. I just feel like it’s so easily fixed but it continued until I finally stopped spending money with them which is a shame
Claim your business profile now and gain access to all features and respond to customer reviews.
