I am reaching out regarding a serious problem with my account. My payouts were unexpectedly held, my account was unlinked, and after leaving a review on a feedback platform, my payments were removed. For over 10 days, I have received no response from the support team, no refunds to donors, and no explanation. If payments needed to be reversed, it should have been done immediately—not after my review. This has occurred three times across different campaigns, and it seems highly unfair and unprofessional. I possess complete proof, including screenshots and records of these actions. If necessary, I can provide all evidence. I request immediate action: 1. Restore my account 2. Release my held funds 3. Provide a clear explanation.
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Zeffy is the only 100% free fundraising software for nonprofits in North America.
Nonprofits can use Zeffy for all their online fundraising needs, such as donations, ticket sales, raffles, auctions, campaigns, memberships, e-commerce, emailing, donor management and more!
Zeffy never charged a cent to nonprofits and never will. The platform is solely funded by optional tips from donors.See more
