Review Time
Contributions were made to a security fund for certain individuals. The funds remain unallocated despite all requested documentation being submitted. As a donor, I am deeply dissatisfied and will not contribute to any other funds through this platform.
I am reaching out about a significant problem with my account. Without any prior notice, my payouts were frozen, my account was disconnected, and subsequently, after I left a review on a feedback platform, my payments were taken from my account. For over ten days, I have not received any response from the support team, no refunds to donors, and no clarification. If payments needed to be reversed, this should have been handled promptly—not following my review. This has occurred three times across three different campaigns, and it feels both unjust and unprofessional. I have complete evidence, including screenshots and records of these incidents. If needed, I can provide all proof. I urge immediate action: 1. Reinstate my account 2. Release my frozen funds 3. Offer a clear explanation
I have faced fund holds multiple times, and now it seems they are attempting to hold my funds again. Their support is limited to chat, lacking phone or email options, and complaints often go unanswered. Efforts to escalate issues lead to account restrictions or delays, causing significant stress. I am actively seeking resolution as my funds have been held without explanation.
I am reaching out regarding a serious problem with my account. My payouts were unexpectedly held, my account was unlinked, and after leaving a review on a feedback platform, my payments were removed. For over 10 days, I have received no response from the support team, no refunds to donors, and no explanation. If payments needed to be reversed, it should have been done immediately—not after my review. This has occurred three times across different campaigns, and it seems highly unfair and unprofessional. I possess complete proof, including screenshots and records of these actions. If necessary, I can provide all evidence. I request immediate action: 1. Restore my account 2. Release my held funds 3. Provide a clear explanation.
This platform has been fantastic for our nonprofit, allowing us to collect funds for events and campaigns much more efficiently than using other services that charge fees. The record-keeping and reporting features are user-friendly and beneficial, and the design process for campaigns is intuitive. It's advantageous that they focus solely on nonprofits, as they understand our unique mission-driven needs.
This app is exactly what we've been searching for. It's easy to navigate and helps us capture more fundraising money that we might otherwise miss. The zero-cost aspect is crucial since all donations go directly to our support efforts. Additionally, I’m happy to see some contributors voluntarily support the platform.
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Zeffy is the only 100% free fundraising software for nonprofits in North America.
Nonprofits can use Zeffy for all their online fundraising needs, such as donations, ticket sales, raffles, auctions, campaigns, memberships, e-commerce, emailing, donor management and more!
Zeffy never charged a cent to nonprofits and never will. The platform is solely funded by optional tips from donors.See more
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