I am reaching out about a significant problem with my account. Without any prior notice, my payouts were frozen, my account was disconnected, and subsequently, after I left a review on a feedback platform, my payments were taken from my account. For over ten days, I have not received any response from the support team, no refunds to donors, and no clarification. If payments needed to be reversed, this should have been handled promptly—not following my review. This has occurred three times across three different campaigns, and it feels both unjust and unprofessional. I have complete evidence, including screenshots and records of these incidents. If needed, I can provide all proof. I urge immediate action: 1. Reinstate my account 2. Release my frozen funds 3. Offer a clear explanation
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Zeffy is the only 100% free fundraising software for nonprofits in North America.
Nonprofits can use Zeffy for all their online fundraising needs, such as donations, ticket sales, raffles, auctions, campaigns, memberships, e-commerce, emailing, donor management and more!
Zeffy never charged a cent to nonprofits and never will. The platform is solely funded by optional tips from donors.See more
