I was in the store at Penn Centre St Catharines this morning Saturday May 18 at about 7:30 am. There was a very long line-up of more than 10 people, some with full shopping carts. There was only one casher open on a busy day. I wanted to us the self-checkout to buy my food. The self-checkout was closed. I would be late if I lined up at the cashier. The lazy manger could have opened the self checkouts himself , but chose to sit in the office on his chair. I left the store without buying anything. He could have run them until he could find other staff. Just lazy and no customer service.
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