Review Time
I found the prices here to be outrageous. Paying 49 dollars for enough hamburger to make just 6 burgers is completely unreasonable. It feels like a cash grab. I think I need to return to more affordable options. I noticed many items were 20 to 30 percent pricier compared to other stores. What a disappointment this experience was.
I purchased what was labeled as prime rib, but it was misrepresented and should have been discarded. After slow cooking it for hours, I began to eat it but had to spit it out due to gristle getting stuck in my throat. The store requested a barcode, which unfortunately ended up in the trash along with the poor-quality meat. The establishment should be looked into for their misleading practices and dismissive attitude towards customer concerns. There seems to be a lack of food safety standards.
I bought what was supposed be prime rib, and it was mislabeled and should have been put in the garbage.I cooked in a slow cooker for hours. I started eating it and spit it out as griss got stuck in my throat. The store asked for a barcode which went in the garbage along bad meat.The store is Zehrs North Plaza Barrie and should be investigated for misrepresentation and the arrogance BS concerns statement.Canada has no standards when comes to food safety
I have bought a trout with 50% off with one day to expire. When I got home I found out that it was spoiled. I went back to return it and I was told that they don’t accept return on items with 50% discount. I told the attendant that if it is the case they should not sell spoiled food. They didn’t refund me. I lost my money.
Zehrs stores have promoted current stamp offer for cookware these past few months. They have been out of stock in several of these cookware items, so that customers who have completed their cards with stamps (i.e. one stamp for every $20.00 & 20 places on that card = $400.00 spent) and these cookware items still aren't free (for instance, for the "Wok", customer still must pay $40.00 along with their full card of stamps): we still cannot get these items.Managers/Supervisors of Zehrs various stores tell customers: "We have no control; we don't know if or when we'll get any in"...."We can't help you at all";And if there is a store delivery of a few of these out-of-stock items, it's every man/woman for him/herself. For instance,10 items arrived New Years eve day in the a.m., at the Zehrs store I shop at & was told by Customer Service that the staff put them all out at once. I was told: "They were all gone in 20 min. this a.m. Can't you come in early in the a.m. to shop?" Really?? Are we to line up at Zehrs every day prior to your opening to get one of these items? Did anyone at Zehrs managing this think of fairness? Some customers who are there in the a.m. walk out with more than one item, while others of us are still without. Can Zehrs not instruct their staff to put a couple out in the a.m., a couple out for customers at noon, a couple of these items out at suppertime; and a couple out for customers in the evening hours? Can Zehrs not think beyond their own convenience? And what about customers who've been waiting for weeks & weeks & asking Zehrs Customer Service (always with the response: "we don't know anything")? Can you not at least make a waiting list for your disappointed customers? You (at Holiday Inn Zehrs in Cambridge) refuse to do this. There is at least one Kitchener Zehrs store with a conscience and they’ve started to do this. Thank you to that manager! The Marketing Dept. at Loblaws did not think this through (certainly not the supply issue attached to it). Zehrs wanted a "come on" for customers to shop there & now that we have our cards completed with our stamps, we get no rewards; no answers; no service and Zehrs Head Office in Brampton has not stepped up, either. So dear Zehrs shopper (from a 30 yr. veteran of supporting Zehrs stores)...know that this company is NOT in the business of supporting their customers from my viewpoint; nor are Zehrs managers being heard by their own Head Office Marketing Dept. nor is ANYONE at Zehrs PC taking measures to rectify this (except for perhaps that one sole manager/supervisor in that one small Kitchener Zehrs store that demonstrates a heart for Customers). Distancing yourselves from your loyal customer base with a promo that does not deliver, gets you this poor review (and I would have liked to have given you “Zero" stars!) Shame on you, Zehrs!
make price larger on sales items pc points sales mistaken all the time. Price is to small to read pc points .Prices are to high at zehers making people buy 2 to get the sale price makes for alot of wasted food what about single people that don`t need 2 we just shop someplace else? whats wrong with you`s.
I was in the store at Penn Centre St Catharines this morning Saturday May 18 at about 7:30 am. There was a very long line-up of more than 10 people, some with full shopping carts. There was only one casher open on a busy day. I wanted to us the self-checkout to buy my food. The self-checkout was closed. I would be late if I lined up at the cashier. The lazy manger could have opened the self checkouts himself , but chose to sit in the office on his chair. I left the store without buying anything. He could have run them until he could find other staff. Just lazy and no customer service.
Don’t use Zehrs delivery service. Terrible! I never get a complete order I have used numerous times but never again. My recent delivery was left by the roadside after I asked for it to be left in the porch, luckily it was not snowing or raining. I’ve stopped using I feel like I’m getting cheated. Never get an apology!!!
I ordered groceries from Zehrs. Nothing arrived. I contacted Zehrs, no help. Zehrs customer service was not even able to know the company's name that supposed to deliver my groceries. I lost 70$. Bottom line: go shop by yourself, don't ask for delivery.
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