I have been using the service for several years, but that has come to an end. They rejected a payment to an address already on file, and I can't find a solution. I depended on this service to make rent payments to my landlord. When I tried to resolve the issue with my bank, I was informed that it was entirely up to the service. They are impossible to reach, as they only allow verification via a mobile number, which I don't have or use. The service ignores my problem, forcing me to look for alternative payment options. This situation reflects the common business approach of many large internet-based companies: "for every customer we lose, we gain five new ones, so why bother with customer support?"
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