Lets see what they say , I know you are not obliged but you are directed that in case to not refund money I mean to keep them away until the cases active but . I explained everything and you do not listens to me this is addressing to Bank zen.com and they are claiming that until investigation is ongoing they restricted my access yto pay with zen.com vank or send money. thye try to make your life horrible. so finally i have located an EU directive and Rule that if a person has no money and is //////Under PSD2 Art.74 & vulnerability rules, of European Union they have to release €950 partial as sole funds for food/transport. Proof: [No fraud on my end.” You have to act fast and compensate customer
which I did . but later surprise they rejected to release mt funds and i felt like so unsafe and so unprotected that i have decided to chace then and prove that they are just bunch of Un ducated staff and they do nothing to help you pretending
We pay you to get best service and we get just frustration I have spent already I even lost time 5 hours in finding out what is wrong but I am shocked how you treated me Zen.com
You even kept my money too SMART
Thanks and regards and remove restriction and let me know so I move my money or I will send my greek bank account and transfer it there please
Other wise you live me no chose it is not much money but I have a lawyer friend I fix his sears and office PC and maintain them so he will be happy to support me on the case also copying him
Customer service is only following template and they sorry but sound stupid what ever you ask answer is same
#bve patient
With empty stomach and no money for bus ticket
Or water or like anything
I am so emotional and I cannot even call you
GOOD LUCK And please be fast do not move it for tomorrow, I will spent time to tell everyone how you work and how you treat a Customer in a situation under : Under PSD2 Art.74 & vulnerability rules, release €950 partial as sole funds for food/transport.
Claim your business profile now and gain access to all features and respond to customer reviews.
