zen.com

SCAMMERS, get away from this scam institution disgusting in a Bank form. Zen.com UAB rejected my i

SCAMMERS, get away from this scam institution disgusting in a Bank form.

Zen.com UAB rejected my incoming payment of 1999€, they proceeded to refund back to sender from their business account and sender’s Bank (Genome) flagged Zen’s incoming transfer as business activity on a personal account and sent money back to Zen. Since then Zen kept the money, refused to propose alternative payment method and whenever I complain they send me the receipt of their payment that was in reality rejected. What kind of serious bank refuses to trace money and kept third party money?
As I cannot attach the refund confirmation letter from Genome here, I’ll paste the information on the document here :


CONFIRMATION OF REFUNDED TRANSACTION
Maneuver LT, UAB, whose company code is 304785124 (hereinafter - Financial institution), confirms that the returned transaction was executed according to the bank details specified below :
Processed at
2026.02.05
Transaction ID
64778931
Type
SEPA_OUTGOING_REFUND
Status
SUCCESS
Urgency
Standard
Amount and currency
1999 EUR
Fee amount and currency
0 EUR
Description
regulatory_reason


PAYER
Name
Account no.
BIC/SWIFT code
UAB Maneuver LT
LT283110067857331900
MNNELT21XXX

BENEFICIARY
Name
Account no.
BIC/SWIFT code
ZENCOM UAB
LT203130010190816979
BZENLT22XXX

Despite sending these informations to Zen.com they ignored me. See the date of refund and today’s date : 24/02/2026, Zen is still having third party money in their personal business account and refusing to refund. Trust them at your own risk.

Date of experience: Feb 24, 2026