zenbusiness.com

4.8
4.8 Based on 1.8K reviews

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Phoebe
Avoid this service for LLC formation

I strongly recommend that anyone looking to start an LLC seek the assistance of a qualified professional (CPA or attorney) rather than using this service. I terminated my agreement with them as my registered agent, yet they continue to insist that I will incur further charges. This is not an error; it's the way their system operates. You believe you’ve canceled, you think it's over, but then the notifications keep arriving: “You will be charged again.” Their entire business model relies on: • Unnecessary upsells
• Recurring subscriptions that are difficult to cancel
• Confusing interfaces
• Billing for services you no longer require or want If you’re not vigilant, they will keep charging your card, and you’ll find yourself spending more time disputing charges than you would have spent hiring a true professional from the outset. This service is not a legitimate legal solution; it’s a subscription trap disguised with appealing branding. If you value your time, peace of mind, or finances, avoid this service. Consult a real CPA or attorney to get it right the first time, without the hassle of ongoing billing issues. This has been a frustrating and time-consuming ordeal, and I would definitely not choose this service again.

1
Date of experience: Jan 22, 2026

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