zenbusiness.com

4.8
4.8 Based on 1.8K reviews

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Conor Ryan
Beware, they make it impossible to cancel your account. I've been with ZenBusiness for three years,

Beware, they make it impossible to cancel your account. I've been with ZenBusiness for three years, but recently sold my business and needed to cancel my account.

There is no way to cancel except for sending them an email or through live chat message. There's not even a number to call and cancel to talk to someone. It was close to the renewal date, but it took me an extremely long time to reach a live chat agent. When I explained the situation and I needed to cancel immediately, the agent said that they couldn't do that and someone on the Account Management team would reach out to me in 1-2 business days. I was very clear I did not want my card charged or for my account to renew.

Two days later, they charged my card $400 for renewal and I still have not heard from the Account Management team about cancelling my account. This is truly unbelievable and there are many other websites that offer a similar service, so I would never recommend them to anyone after this experience.

1
Date of experience: Feb 24, 2026

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